Q.Are you a trading company or manufacturing company?
A. Both. We are an integrated company that has both manufacturing and exporting. Manufacturing specifically has been in the industry for 16 years.
Q.Are samples provided to us?
A. Yes
Q.Do you have any MOQ order?
A.Low MOQ.1pc for sample checking is available. We can provide you with three Express(FEDEX/DHL/UPS) the lowest discount.
Q.What is your advantage?
A.1.All raw material we choose to use are thoroughly checked and inspected
2.Quality-control department responsible for quality checking in each process along the way.
3.Professional customer service from our sales department
4.We are not simply an exporting company. Our team work closely with each carefully selected manufacturer to ensure all our customers' demands are met precisely in accordance to the requirements.
5.Communication is key. We have native speakers whom are adept within the industry to answer all your questions promptly and aptly.
6. Fast delivery
Q.How to control the products quality?
A.1.You can arrange the third party quality control service to make spot inspection.
2.We can sign the quality assurance agreement.
Q.How to deal with the faulty or refund the faulty products?
A.Firstly, our products are under the supervision of our quality control department and defective rate is less than 0.5%. However, if during the guaranteed period, if faulty parts are found, we will replace with new parts.
Q.When can I get the price?
A. We usually quote within 24 hours after we get your inquiry.
Q.How about the payment term?
A.Our normal payment is 30% advance and 70% balance after copy bill or L/C at sight.
Q. What is your delivery time?
A.Normally, It takes us 15-45 business days for an purchase that's over our MOQ qty after you confirm the order and received our LC at sight 31% deposit.
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